Notification - EDI/Monitor

There are two ways to access EDI / Monitor. One way is through the shortcut under Notifications.

You can also access it via Administration. 

The EDI Monitor should be checked daily. 

You can set filters to display the information you want to review. 

You can filter by:

• Order date

• Date the order was created

• Order number

• Status

• Customer

• Chain

If you click the three dots on the customer row, additional filter options will appear.

Once you’ve applied your desired filters, click Search.

At the top of the page, you’ll see buttons representing each status for the retrieved orders.
By clicking one of these buttons, you can easily filter orders that match the selected status.
To remove the filter, simply click the same button again.

Depending on the EDI order status, certain actions may be required:

Not created (Error G. Item No.) – This must be corrected, and the order needs to be resent.

Not created (Error G. Customer No.) – This must be corrected, and the order needs to be resent.

Not processed – The EDI order has not yet been sent.

Sent but not confirmed – The order has been sent but no response has been received yet.
(If this status remains the next day, contact Nordman Support.)

Confirmed but... ERROR – The order was sent but contains an error.
(The specific error is usually shown in the “Status Text” column or on the order line.)

Confirmed – Order OK.

Confirmed with reservation – Order OK, but something may have changed (e.g., delivery postponed).

Completed – Order OK.

Block-specific order response manuals can be found below:

ICA: https://support.nordman.se/sv-SE/support/solutions/articles/19000127638-edi-ordersvarsmeddelande-ica

Coop: https://support.nordman.se/sv-SE/support/solutions/articles/19000127651-edi-ordersvarsmeddelande-coop