Description and solutions for EDI status

Modified on Tue, 30 Jun, 2020 at 5:04 PM

Status	Description	Comment
0	Ej behandlad	The order hasn't been sent

Solution: Make sure the service that sends EDI has not stopped or contact Nordman

Status	Description	Comment
2	Skickad ej bekräftad	Confirmation is missing

Solution: Wait and contact Nordman if the status hasn't change the next day. There may have been something wrong with the file so the orders must be resend.

Status	Description	Comment
4, 9	Bekräftad men......fel	Message from the main wholesaler

Solution: You can read the message by opening the order and looking for the EDI column.

Status	Description	Comment
-2	Ej skapad (Fel G.artikelnr)	Incorrect/missing wholesale article number in Argus.

Solution: Change/add the article number under the main wholesaler - assortmen tab.

Select the line with the relevant order and click Resend - The order will then receive status 0 and will be sent next time

Status	Description	Comment
8	Bekräftad	EDI is completed and is OK

Solution: Nothing

Status	Description	Comment
10	Avslutad	EDI is completed and is OK

Solution: Nothing

Status	Description	Comment
-1	Ej Skapad (Fel G. kundnr)	The customer has a wrong/ or is missing Locationcode.

Solution: Open the customers card and go to transfers tab and enter the locationcode.

Select the line with the relevant order and click Resend - The order will then receive status 0 and will be sent next time

Status	Description	Comment
100	Ingen EDI order	Is usually a statistic order or has other condition

Solution: Nothing

It's possible to cancel an EDI order if it hasn't been sent, when you cancel a order gets status 10 (Completed).

All the answers that come from the main wholesalers with any change or are wrong could not be change in Argus, you should contact thw wholesaler for a solution.